Privacy Policy

At Mango Mantis, we are committed to protecting your privacy and ensuring that any personal information you share with us is handled responsibly. This Privacy Policy explains the types of information we collect, how we use it, and the rights you have regarding your data. By using our website or working with us, you agree to the terms described below.

Information We Collect

We collect personal information that you provide when you contact us, request a quote, submit a project brief, or communicate with us in any way. This may include your name, email address, phone number, company details, project information, and any files or materials you choose to send us.

When you visit our website, we may also collect certain information automatically through cookies or similar technologies. This can include your IP address, browser type, device type, pages visited, time spent on the site, and general website behaviour. This helps us improve our services and understand how users interact with our site.

How We Use Your Information

We use personal information to respond to enquiries, prepare quotes, manage productions, deliver projects, and maintain client relationships. We may also use it to improve our website, support internal record keeping, and—if you have opted in—send occasional updates or communications. We do not use your information for anything unrelated to our services.

Legal Basis for Processing (UK/EU GDPR)

If you are based in the UK or EU, we process your data under one or more recognised legal bases. These include fulfilling a contract when you hire us, obtaining your consent for optional communications, operating in our legitimate business interest (such as website analytics), or meeting legal obligations where required.

Cookies and Tracking

Our website may use cookies to improve your browsing experience and help us analyse performance. You can disable cookies at any time through your browser settings, although this may affect how the website functions.

Sharing Your Information

We do not sell your personal information. We may share it with trusted service providers who assist us in running our business—such as web hosting platforms, cloud storage services used to deliver files, analytics tools, or subcontractors working on your project. These third parties are required to keep your data secure and use it only for the purposes we specify.

Data Storage and Security

We store your information on secure systems and take reasonable measures to protect it from unauthorised access, loss, or misuse. Only authorised individuals within Mango Mantis and our trusted partners are permitted to access your data when necessary for operational reasons.

Data Retention

We keep personal information only for as long as needed to complete your project, maintain business and legal records, or support legitimate internal processes. You may request that we delete your information at any time and we will do so unless we are legally required to retain it.

Your Rights

If you are in the UK or EU, you have the right to access the personal information we hold about you, request corrections, ask for deletion, restrict or object to our processing, or request a copy of your data in a portable format. To exercise any of these rights, simply contact us using the details below.

Children’s Privacy

Our website and services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The latest version will always be available on this page.

Contact Us

If you have any questions about this Privacy Policy or how we handle personal information